Hours / Customer Support

Due to the current Covid 19 pandemic, we are limited to one person or bubble at a time for in-store shopping (max. 5 persons). We will continue our curbside pickup for those who wish to social distance, or don't wish to wait. We apologize for the wait times and appreciate your patience.

Masks are required for all persons 4 years and up. If you have a medical exemption, we can arrange an appointment at the end of the day, so that no one has to walk through anyone else's breath cloud, (which can contain airborne virus for up to 10 minutes). Many of our customers are high risk, and this helps ensure their safety, as well as ours. (Shop owner is high-risk, and will need to leave the premises during and after such visits.)

Shopping and Pickup Hours: 11 am to 5 pm, Tuesday to Saturday.

Local delivery is nightly, and is usually within 1 business day. All deliveries must be prepaid.


UPS delivery orders will now leave our store daily, Tuesday through Friday. Delivery delays are to be expected, due to the overwhelming shipping loads UPS is experiencing.

Phone: 519-570-0648

facebook: https://www.facebook.com/BabyCharlotteCanada/



Baby Charlotte:

692 Belmont Ave. W.

Kitchener, ON, N0B 1N0



Tuesday       11am to 5pm

Wednesday  11am to 5pm

Thursday      11am to 5pm

Friday           11am to 5pm

Saturday      11am to 5pm


Baby Charlotte will be closed on Monday, October 12, 2020 for Thanksgiving holiday.

Baby Charlotte will be closed Thursday, December 24, 2020 and will remain closed until Tuesday December 29, 2020.

Baby Charlotte will be closed on Thursday, Dec 31, 2019 and will remain closed until Saturday, Jan 2, 2020 when we will resume regular hours.


Our friendly sales staff are happy to hear from you via phone, email or Facebook.



local phone: 519-570-0648

toll-free: 844-570-0648



email: [email protected]

facebook: https://www.facebook.com/BabyCharlotteCanada/

twitter: https://twitter.com/BabyCharlotte01


Our Facebook and Twitter pages are not manned 24/7 - however, we usually respond within 24 hours, and are often available after hours. (Facebook or email really is best for after-hours contact.) We try our very best to respond to any questions you may have as soon as is possible (We do need to sleep sometimes!)